Royal Peasantry

Import Buyer Details

Shipping/Sizing/Exchange/Custom/Care

RP on Breaking In your Accessories, Cleaning , Fixing , Sizing, Made to Order, Exchanging your purchase and Shipping Issues

Shipping and Lost Packages– We are talking about this first as it is the most important right now. We are shipping USPS 3-day Priority with every order. Over the last month, we have noticed that does not mean it will get there in 3 days. We have had packages take 5-7 in small outward towns. Please have patience with your order. Every order we send has a tracking# we will send that to you promptly after we ship your item. You can purchase a signature required only- $4.00 to protect us both. Please buy it otherwise If the USPS says delivered we are done with our conversation- and no longer responsible- we will not refund you if the tracking says delivered on the USPS website. Be vigilant. Please be specific if there are special shipping circumstances or notes. Contact royalpeasantry@royalpeasantry.com we love what you do and do everything we can to make sure shipping is the least stress possible as it is the only thing truly out of our control.

Royal Peasantry Exchange Policy

*Royal Peasantry does not offer cash refunds*

We do, however, offer store credits or exchanges as well as free sizing and fixes. Redesign costs are $40/hr. and we are happy to work with you to complete your vision if it is possible.- our diverse experiences in retail and customer service have led us to this decision. If you have an issue please contact us directly so that we can solve it. If you are not sure if you should buy it- please wait, ask questions, sleep on it. Delivery is costly to the Earth.

To Exchange your item:

* Exchange MUST be made within 7 days of purchase.

*Buyer pays for return shipping – the shipping is on you.

* Returned items must be in unworn/undamaged condition with the original tag included.

* If the customer chooses not to do an exchange on the spot, a credit may be issued in the form of a gift card or online coupon code (shipping not included.)

*Tax is not included when calculating exchange credit.

Breaking In Your Leathers  –  Our work is made to last and settle, we use unique construction methods due to our scrap-based nature and our pieces are not what you normally see around. We focus on comfort, practicality, and longevity- especially pieces made for long journeys-  the leather and fabric pieces like hoods, neckwarmers, jackets, and belts, holster cuffs- so things will get more relaxed as they are lived in and really take on your energy – have patience and here are a few tips- actively manipulate the leather by pulling, twisting and shaping until it listens to you and starts to stay- you can train it!

Cleaning and Keeping Fresh 

Cleaning Tips- What do you do when you cannot just throw it in the washing machine?? This problem comes with our design style quite often. These are solutions that are time tested and true. Wisdom through the ages and good practice for the Earth.

Add on some RP Dragon Mist Spray or make your own using alcohol, mineral water and essential oils.

The freezer over night is very rock n roll roadie style. Put your garment in a plastic bag and put it in the freezer over night. I personally have not tried it but many roadie wisdom carriers told me it is their practice for cleaning our work, I am passing it on to you!

The dryer kinda likes the freezer. Put your item in a pillowcase (tie it closed, so things don’t tangle or knot) and let it tumble on a sanitizing setting.

Spot wash with a cloth and spit and then soap! Fresh in up, turn it inside out and leave all day in the sunshine. Hand washing with care and dish soap is one of my favorite was to kill bacteria and sweat.

Fixing Your Belongings– Let’s figured out what happened! did we forget to set a rivet? Did a stitch break? Mistakes happen no matter how much QC we do, but they are pretty rare these days. If it’s our faux pa we will pay for shipping back and forth and fix our mistake-no charge. Life also happens and we can help you fix anything that might happen along your journey. We can also see if someone in your local community can fix the problem. (to save shipping and Earth) Either way, contact us royalpeasantry@royalpeasantry.com

Royal Peasantry Sizing:

*Pay for order – Communicate with us! Drop a line royalpeasantry@royalpeasantry.com att: Daniella

*take photos of what needs sized – at LEAST 5 images at an array angles.

*Please be patient. Our work is hand done and there may be several pieces ahead of yours. First come, first serve – we are diligent in trying to make it in less than a week.

*If you would like to touch base, feel free to take a business card and text or email. us or local –

Let us help you see what can be done, at our physical location we size on the spot and at the studio, on the spot fitting and photo fitting happen between our customers and seamstress-  or if an exchange needs to be made –

Common sizing issues worth working on! GO LOCAL! Is there someone local that you could hire- auntie? neighbor? easy stuff like hem lines, side seam cinches, waistband cinches, shoulder straps, etc. – in some instances if your feeling it, we can give you a little tutorial on these less complex sizing fixes.

Royal Peasantry Exchange Policy

*Royal Peasantry does not offer cash refunds*

We do however, offer store credits or exchanges as well as free sizing and fixes. Redesign costs are $40/hr. and we are happy to work with you to complete your vision if it is possible.- our diverse experiences have led us to this decision. If you have an issue please contact us directly so that we can solve it. If you are not sure if you should buy it- please wait. Delivery is costly to the Earth.

To Exchange your item:

* Exchange MUST be made within 7 days of purchase.

*Buyer pays for return shipping – the shipping is on you.

* Returned items must be in unworn/undamaged condition with the original tag included.

* If the customer chooses not to do an exchange on the spot, a credit may be issued in the form of a gift card or online coupon code (shipping not included.)

*Tax is not included when calculating exchange credit.

Made To Order Instructions –

Royal Peasantry
On Etsy

Encouragement
and Expression

Royal Peasantry Rental
Time to Transform